Posted: December 19th, 2022

What are types of customer facing decisions?

 

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Think about the real or fictitious company you have selected to work with in this course.

 

Describe an example of a customer facing decision. Briefly describe the issue and explain the decision making process you would use to resolve the issue.  Also, can you give a recommendation for a  customer-facing software sold for the purpose of customer relationship management?

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