Posted: November 26th, 2022

500 word discussion | Human Resource Management homework help

 Case Background and Questions for Discussion:

Save Time On Research and Writing
Hire a Pro to Write You a 100% Plagiarism-Free Paper.
Get My Paper

The top management team of Citibank California is meeting to review the performance of the bank’s branch managers and decide their bonuses. James McGaran is next in the review process. The committee must decide whether to give him an “above par” rating (with a bonus of 30 % of his salary), a “par” rating (with a 15% bonus) or a “below par” rating (with no bonus). Citibank has just implemented a balanced scorecard performance evaluation system. This is the first time where both financial and non-financial performance criteria have been used to evaluate the performance of branch managers. This case looks at the alignment between the performance management system, HR strategy and practices, and the business strategies. 

  1. Why has Citibank introduced a performance scorecard and what was it intended to accomplish?
  2. How are the measures used in the performance scorecard at Citibank linked to business strategy implementation?
  3. What should Lisa Johnson and Frits Seegers do about McGaran’s year end performance evaluation (use Exhibit 1)? How should they rate him on customer service (below par, par, above par) and what should his overall rating be (below par, par, above par)?

Expert paper writers are just a few clicks away

Place an order in 3 easy steps. Takes less than 5 mins.

Calculate the price of your order

You will get a personal manager and a discount.
We'll send you the first draft for approval by at
Total price:
$0.00
error: Content is protected !!
Open chat
1
Order through WhatsApp!
professionalsessays.com
Hello!
You Can Now Place your Order through WhatsApp
 

 

Order your essay today and save 30% with the discount code 2022DISCOUNT