Posted: May 29th, 2021
Instructions: Follow carefully
Read the attached case study (PDF document) and respond to the questions below.
It will be necessary for you to research CRM strategies and/or implementation in Russia to formulate your responses.
HINT: see the articles listed under References in the attached document.
Assume you are James Williams developing a presentation on CRM in Russia for the Board of Directors of AMIR limited:
Place an order in 3 easy steps. Takes less than 5 mins.