This competency will allow you to demonstrate your ability to evaluate the evolution of language within online and digital forums due to advances and changes in technology.
You have recently started working for a local department store in the Operations Department. You have always had a passion for communication and technology, and at your new store, you quickly realize that their methods of communication and their technological resources are outdated. You have worked retail for many years and over time have realized that there are many gaps and differences in the way that people communicate and the forms of technology that they are comfortable with. This applies to both your customers and your colleagues.
Because you feel that this is an area of expertise for you, you approach your supervisor and begin a discussion about communication changes and gaps in communication in conjunction with the technological changes that have happened over the last several decades. You and your supervisor discuss the best ways for your store to understand various communication methods and the gaps that exist in communication among your consumers and colleagues.
You volunteer to put together a written summary of broad spectrum changes in technology and the resulting changes in communication methods and gaps in communication. Your supervisor loves this idea. He does ask, however, that the information be presented in the form of a pamphlet or written statement that can be both presented to staff and handed out by Human Resources as a training tool for employee relations.
You are encouraged to provide as many examples of changes to communication methods that you can come up with. Also consider many different gaps in communication such as generational differences, differences in socioeconomic status, the region the people live in, interest in technology, setting in which you are communicating in (personal versus professional), etc. After considering these issues, your supervisor would like you to present some ideas as to how your store can bridge communication gaps between colleagues and with your customers.
For this written summary, you are to reflect upon and address the following information:
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more